FROM DESIGN ERRORS TO CHANCES – A COMPUTER-BASED ERROR TRACKING SYSTEM IN PRACTICE
Editor: Marjanovic, D.
Author: Möhringer, S.
Section: DEVELOPMENT OF PRODUCTS AND SERVICES
The number of design errors in practice is increasing. Existing methodologies e.g. change process or quality management do not support the tracking of errors in a broad and continuous way. Every error incorporates as well chances to improve the product and the product development process. This potential needs to be opened up in a systematic way. A computer-based methodology – an error tracking system – has been developed and introduced in the industrial context. It supports to record errors in a structured way, to carry out error correction and the involved actions, to analyse errors and transfer errors into knowledge. This knowledge can be provided in the designers situational context for new design tasks.