ARE USERS NECESSARY FOR INCLUSIVE DESIGN?
                        Year: 2005
                        Editor: A. Samuel, W. Lewis
                        Author: Cardoso, C.; Keates, S.; Clarkson, P. J.
                        Series: ICED
                        Section: Design Planning and Thinking
                        Page(s): 575 (exec. Summ.), full paper no. DS35_520.44
                        
Keywords: accessibility, user trials, self-observation, exclusion analysis, assessment methods