Managing Design System Evolution, a Particular Viewpoint: the Usage Lifecycle Management Concept (ULM)
Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: Chapotot, Emilie; Robin, Vincent; Legardeur, Jérémy; Girard, Philippe
Series: ICED
Section: Design Organization and Management
Page(s): 297-308
Abstract
Today success of design projects depends on the ability to co-ordinate and to control the collaboration between the numerous actors participating in such projects. It is not enough to measure and manage product data or design process to follow design system evolution. Interactions between each actor involved in the project and between all the activities of the project have also to be considered. In this paper, we define the performance inductors which are impacting the performance of the design projects. They are changing all the time and provide an evolutionary vision of the system. They could be identified in the system or during the upstream or the downstream phases of the product lifecycle. We focus here on the performance inductors of the downstream phases (utilization, maintenance, recycling). We propose the UML concept (for Usage Lifecycle Management) to manage product information related to usage context. This concept is supported by an external platform collecting and valorizing usage information from stakeholders such as customer, retailer or employees. It has been developed to collect information in a multi-users, multi-products and multi-companies network.
Keywords: usage in design, performance inductors in design, Usage Lifecycle Management