THINKING WITH SIMPLE DIAGRAMS IN HEALTHCARE SYSTEMS DESIGN
DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia
Year: 2010
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Jun, T. G.; Hinrichs, S.; Jafri, T.; Clarkson, P. J.
Section: INDUSTRIAL DESIGN
Page(s): 1787-1794
Abstract
In order to explore the applicability of diagrammatic representations for healthcare systems design, this paper aims to investigate the roles of different diagram types in various healthcare systems design cases: medication management process; medical device purchasing process; patient diagnosis process. It mainly examines how healthcare workers perceive various diagram types in terms of ease of understanding and utility. In conclusion, it provides insight into how to use various simple diagram types for healthcare systems design.
Keywords: diagrams, systems design, healthcare, modelling language