The experience of autonomy with durable products
Editor: Wartzack, Sandro; Schleich, Benjamin; Gon
Author: Ortiz Nicolas, Juan Carlos (1); Schoormans, Jan (2)
Institution: National Autonomous University of Mexico
Section: User-centred design
DOI number: https://doi.org/10.1017/dsi.2019.408
A study to understand the experience of autonomy with durable products was undertaken based on qualitative research. The study involved thirteen participants, who selected a durable product that enhanced autonomy. Using in-depth interviews, the map of experience and interaction properties the experience was studied. Our findings indicate that there are three structures involved in the experience of autonomy: orchestration, control and product integration. The three structures are described in detail. It was also identified that the experience of autonomy enhances positive experiences and stimulates wellbeing. Designers can apply the three structures of autonomy to underscore design decisions.