Design thinking: guidelines for organizations

DS 101: Proceedings of NordDesign 2020, Lyngby, Denmark, 12th - 14th August 2020

Year: 2020
Editor: Mortensen, N.H.; Hansen, C.T. and Deininger, M.
Author: Ishio, Pedro; Gaspar, Ricardo; Gon
Series: NordDESIGN
Institution: Federal University of ABC
Section: Collaborative Design
Page(s): 12
DOI number:
ISBN: 9781912254088


The objective of this paper is to iterate proposed functional guidelines for the assertive practice of design thinking in organizational environments, and therefore to promote innovation. Three specific guidelines - Design conductive formalization, Responsible hierarchical presence, and Integrative functional differentiation - go through a qualitative validation. Theory triangulation is conducted through semi-structured interviews with ten experienced professionals. After consensual assessments and value judgements through Likert scales are formalized, the functional guidelines are improved.

Keywords: design thinking, design process, collaborative design, innovation, innovation management


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